Frequently Asked Questions

How much does Transcend charge?

We know that every case is a little bit different so we cater our services to your needs. In terms of pricing in many cases we will lean towards a fixed monthly fee for operating businesses but we also do hourly billing for specific scenarios such as a large company clean up, analysis project or a single year end. Check out our pricing page for an idea of pricing and then reach out so we can discuss your specific needs.

I am already a client of another accounting firm, can I switch?

Of course! You should never be obligated to stick to an Accountant whether that be with us or anyone else, especially if you are not happy with the service. Reach out to discuss your options if you are thinking it might be time for a change.

I use Quickbooks, is this a problem?

This is not a problem. Despite out prefered bookeeping software being Xero we work with all programs.

What additional services do you offer?

It is tough to list it everything so feel free to reach out to discuss your specific needs. If we are not able to serve you ourselves we have a number of specialists that we work with to make sure you get the service you deserve.

How secure is cloud based accounting software?

We take security and privacy extremely seriously. All information is encrypted using the same technology that banks use to protect data and is hosted on secured services.

Where are you located?

Transcend is based in Kelowna, BC and does not have a physical office. For client meetings we like to meet at our clients place of business, coffee shops, or at Spaces on Ellis St,

Is there someone I can talk to about my project or company?

Absolutely! We love forward thinking planning, wether it be looking at buying a business, building an apartment complex, or ways to structure a company sale.

My business is affected by COVID-19 and we need help getting funding, can you help?

Yes we can. We can help you prepare the required documents for apply for funding/lending to ensure the continued success of your business.

SERVICES

HOW ARE WE ABLE TO
HELP YOU

Unlimited E-mail and Phone Calls with your Advisor

Unlimited E-mail and Phone Calls with your Advisor

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Prepare and File T2 Corporation Tax Return

Prepare and File T2 Corporation Tax Return

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Payroll Services (Up to 10 Employees)

Payroll Services (Up to 10 Employees)

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Prepare and File GST/PST Returns

Prepare and File GST/PST Returns

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Personal Tax Planning and T1 Filings (Up to 4)

Personal Tax Planning and T1 Filings (Up to 4)

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Payroll Services (Up to 5 Employees)

Payroll Services (Up to 5 Employees)

This will include all payroll, T4's etc.

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Controller Services (Up to 12 Hours Annually)

Controller Services (Up to 12 Hours Annually)

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Controller Services (Up to 5 Hours Annually)

Controller Services (Up to 5 Hours Annually)

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Bookkeeping Services (Up to 350 Trans/Month)

Bookkeeping Services (Up to 350 Trans/Month)

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Bookkeeping Services (Up to 150 Trans/Month)

Bookkeeping Services (Up to 150 Trans/Month)

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Xero and Hubdoc Cloud Software Subscription

Xero and Hubdoc Cloud Software Subscription

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Dedicated Support Team

Dedicated Support Team

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Compile year-end Notice to Reader Statements

Compile year-end Notice to Reader Statements

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Learn More
Setup and Initial Training

Setup and Initial Training

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Learn More
Bookkeeping Services (Up to 50 Trans/Month)

Bookkeeping Services (Up to 50 Trans/Month)

Learn More
Personal Tax Planning and T1 Filings (Up to 2)

Personal Tax Planning and T1 Filings (Up to 2)

Lorem ipsum dolor sit amet, consectetuer adipiscing

Learn More
Unlimited E-mail and Phone Calls with your Advisor

Unlimited E-mail and Phone Calls with your Advisor

Learn More
Prepare and File T2 Corporation Tax Return

Prepare and File T2 Corporation Tax Return

Learn More
Payroll Services (Up to 10 Employees)

Payroll Services (Up to 10 Employees)

Learn More
Prepare and File GST/PST Returns

Prepare and File GST/PST Returns

Learn More
Personal Tax Planning and T1 Filings (Up to 4)

Personal Tax Planning and T1 Filings (Up to 4)

Learn More
Payroll Services (Up to 5 Employees)

Payroll Services (Up to 5 Employees)

This will include all payroll, T4's etc.

Learn More
Controller Services (Up to 12 Hours Annually)

Controller Services (Up to 12 Hours Annually)

Learn More
Controller Services (Up to 5 Hours Annually)

Controller Services (Up to 5 Hours Annually)

Learn More
Bookkeeping Services (Up to 350 Trans/Month)

Bookkeeping Services (Up to 350 Trans/Month)

Learn More
Bookkeeping Services (Up to 150 Trans/Month)

Bookkeeping Services (Up to 150 Trans/Month)

Learn More
Xero and Hubdoc Cloud Software Subscription

Xero and Hubdoc Cloud Software Subscription

Learn More
Dedicated Support Team

Dedicated Support Team

Learn More
Compile year-end Notice to Reader Statements

Compile year-end Notice to Reader Statements

Lorem ipsum dolor sit amet, consectetuer adipiscing el

Learn More
Setup and Initial Training

Setup and Initial Training

Lorem ipsum dolor sit amet, consectetuer

Learn More
Bookkeeping Services (Up to 50 Trans/Month)

Bookkeeping Services (Up to 50 Trans/Month)

Learn More
Personal Tax Planning and T1 Filings (Up to 2)

Personal Tax Planning and T1 Filings (Up to 2)

Lorem ipsum dolor sit amet, consectetuer adipiscing

Learn More